Terms & Conditions

Last updated: 30 July 2026

These Terms & Conditions ("Terms") govern your access to and use of the EdoMatch websites, mobile applications, WhatsApp assistant, business platform and related services (together, the "Services"). The Services are operated by EdoMatch ("EdoMatch", "we", "us" or "our"), a recruitment technology company operating across West Africa, including Togo, Ghana, Côte d'Ivoire and Benin.

By creating an account, or by accessing or using any part of the Services, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Services. If you use the Services on behalf of an organisation, you confirm that you are authorised to bind that organisation, and "you" refers to that organisation.

1. Definitions

Candidate: an individual who uses the Services to search for jobs, build a profile, or apply to opportunities.
Employer: an organisation or its authorised users that uses the Services to post roles, source candidates, or purchase recruitment, executive search, workforce or advertising services.
Member: any registered user of the Services, whether a Candidate or an Employer user.
Visitor: a person who accesses the Services without registering.
Content: any information, text, CVs, profiles, job postings, images, messages or other materials submitted to or made available through the Services.

2. The Services

EdoMatch operates a two-sided recruitment platform. Depending on how you use the Services, different sections of these Terms apply to you.

2.1 For Candidates

Aggregated job search that gathers openings from leading job boards into a single place.
AI matching and scoring that ranks openings by how well they fit your skills and profile.
A conversational assistant (including over WhatsApp) to search jobs, receive tailored recommendations, and prepare applications.
Tools to build a profile, generate and improve a CV and cover letters, track applications, and be discovered by verified recruiters.
Mobile applications for iOS and Android.

2.2 For Employers

An applicant tracking system (ATS) to manage the full hiring pipeline.
AI candidate matching, screening and assessment, including AI-assisted interviews.
Mass recruitment campaigns for high-volume hiring with AI-assisted qualification.
Workforce management and managed payroll, including statutory compliance across West Africa.
Executive search: identifying and placing senior and C-suite leaders through AI-assisted headhunting.
Advertising to promote an employer brand and open roles across EdoMatch channels.

We may add, change or remove features from time to time. Some Services are free; others are paid ("Premium Services") and are subject to the additional terms in Sections 5, 6 and 7.

3. Eligibility and Accounts

3.1 Minimum age

You must be at least 18 years old to use the Services. By using the Services you represent that you meet this requirement and have the legal capacity to enter into these Terms.

3.2 Registration

To access certain features you must create an account. You agree to provide accurate, current and complete information, to keep it up to date, and to hold only one account in your real name (Candidates) or under valid organisational authority (Employers).

3.3 Account security

You are responsible for keeping your credentials confidential and for all activity under your account. Notify us promptly at supportdesk@edomatch.com if you suspect any unauthorised use. Where an Employer pays for a Member's access to a paid Service, that Employer may control access to and receive reports on the use of the paid Service, but has no rights over a Candidate's personal account.

4. Acceptable Use

You agree not to use the Services to:

post content that is unlawful, defamatory, obscene, discriminatory, or that harasses, intimidates or promotes hate speech;
infringe the intellectual property, privacy or other rights of any person;
post false, misleading or fraudulent job offers, profiles or applications, or impersonate any person or organisation;
request payment from Candidates as a condition of recruitment, or otherwise use the Services in a way that exploits jobseekers;
scrape, harvest or extract data by automated means except as we expressly permit;
disrupt, probe or attempt to gain unauthorised access to the Services or their underlying systems; or
use the Services in breach of applicable law or these Terms.

We may remove content and suspend or terminate accounts that we reasonably believe breach these Terms.

5. Candidate Terms

The Services help you find opportunities, but we are not the employer and we do not guarantee that you will be contacted, interviewed or hired. Job listings and company information are provided by employers or aggregated from third-party sources, and we do not warrant their accuracy or availability.

When you apply for or express interest in a role, we share your application only with the relevant employer by default. AI matching and scoring are decision-support tools; they produce estimates, not guarantees, and you remain responsible for the applications you submit.

6. Employer, Recruitment and Executive Search Terms

6.1 Self-service and platform Services

Employers are responsible for the content of their job postings, for complying with applicable employment, anti-discrimination and data-protection law, and for their own hiring decisions. You must have a lawful basis to process the personal data of Candidates you access through the Services and must use it only for legitimate recruitment purposes.

6.2 Recruitment and executive search engagements

Where you engage EdoMatch for recruitment or executive search services in West Africa, the specific scope, fees, exclusivity and payment terms are set out in a separate order form, statement of work or engagement letter, which forms part of these Terms for that engagement. Candidate introductions are made in confidence and may not be shared with third parties without our written consent. Unless expressly agreed in writing, we do not guarantee that any search will result in a placement, and fees reflect the work performed and introductions made.

6.3 Advertising

Advertising placements are subject to availability and to our editorial and creative standards. We may decline or remove any advertisement that is unlawful, misleading, or inconsistent with the EdoMatch brand. Advertising fees are non-refundable once a campaign has started, except as required by law or expressly agreed.

7. Fees, Billing and Subscriptions

Fees for Premium Services are those stated at the time of purchase or in the applicable order form, and are exclusive of taxes unless stated otherwise. You are responsible for applicable taxes.
Subscriptions renew automatically for successive periods at the then-current fee until cancelled. To avoid renewal, cancel before the renewal date.
We may store your payment details and continue billing your payment method to prevent interruption of your Services.
Except where required by law or expressly stated, fees are non-refundable. Non-payment may lead to suspension or termination of Premium Services.
You can obtain invoices through your account or from our team.

8. Content and Licence

You retain ownership of the Content you submit. You grant EdoMatch a worldwide, non-exclusive, royalty-free, sublicensable and transferable licence to host, use, reproduce, adapt, publish and display that Content solely to operate, provide, improve and promote the Services. For example, a CV you upload may be processed to match you to roles and, where you choose, shared with employers.

You are responsible for your Content and confirm that you have the rights necessary to grant this licence. We may remove Content that breaches these Terms or applicable law.

9. Intellectual Property

The Services, and all software, text, graphics, logos and other materials we provide (excluding your Content), are owned by EdoMatch or its licensors and are protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable and revocable licence to use the Services for their intended purpose. You may not copy, modify, distribute, sell, lease, reverse engineer or create derivative works from any part of the Services except as permitted by law or with our written consent. The EdoMatch name and logo may not be used without our prior written permission.

10. Third-Party Services and Job Sources

The Services aggregate listings and may link to or integrate third-party websites, employers and services that we do not control. We are not responsible for third-party content, availability, or practices, and your dealings with third parties are solely between you and them.

11. Data Protection and Privacy

We process personal data in accordance with our Privacy Policy, which forms part of these Terms. Where an Employer processes Candidate personal data obtained through the Services, the Employer acts as an independent controller and is responsible for its own compliance with applicable data-protection law.

12. Disclaimers

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. We do not warrant that the Services will be uninterrupted, error-free or secure, that AI matching or scoring will be accurate, or that any job search or recruitment engagement will produce a particular outcome. Content is provided for informational purposes and does not constitute professional advice.

13. Limitation of Liability

To the maximum extent permitted by law, EdoMatch will not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data, goodwill or other intangible losses, arising out of or relating to your use of (or inability to use) the Services.

To the maximum extent permitted by law, EdoMatch's total aggregate liability for all claims relating to the Services will not exceed the greater of the amount you paid us for the relevant Services in the twelve months before the claim, or one hundred United States dollars (USD 100). Some jurisdictions do not allow certain limitations, in which case our liability is limited to the fullest extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless EdoMatch and its affiliates, officers and employees from any claims, damages, liabilities and expenses (including reasonable legal fees) arising out of your Content, your use of the Services, or your breach of these Terms or of applicable law.

15. Suspension and Termination

You may close your account at any time. We may suspend or terminate your access to the Services, with or without notice, if you breach these Terms, if required by law, or to protect the Services or other users. On termination, your right to use the Services ends, and provisions that by their nature should survive (including Sections 8, 9, 12, 13, 14 and 17) will survive. We handle your data after termination in accordance with our Privacy Policy, subject to any legal retention obligations.

16. Changes to the Services and these Terms

We may modify the Services and these Terms from time to time. If we make material changes, we will provide reasonable notice through the Services or by other means before they take effect. Changes are not retroactive. Your continued use of the Services after the effective date of any change means you accept the updated Terms; if you do not agree, you must stop using the Services and may close your account.

17. Governing Law and Dispute Resolution

These Terms are governed by the laws of the Togolese Republic, without regard to conflict-of-law rules. Before starting any formal proceedings, you agree to first contact us at supportdesk@edomatch.com so we can try to resolve the matter informally. If the dispute cannot be resolved informally, it will be subject to the exclusive jurisdiction of the competent courts of Lomé, Togo, unless a mandatory law of your country of residence provides otherwise.

18. General

Severability: if any provision is found unenforceable, the remaining provisions stay in effect and the provision is modified to the minimum extent necessary.
Waiver: our failure to enforce any right is not a waiver of it.
Assignment: you may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition or sale of assets.
Force majeure: we are not liable for delays or failures caused by events beyond our reasonable control.
Entire agreement: these Terms, the Privacy Policy and any applicable order form are the entire agreement between you and EdoMatch regarding the Services.

19. Contact Us

Questions about these Terms? Contact us at supportdesk@edomatch.com or by phone on +228 70 75 22 22.