Shop Floor Staff - Douala

Job description

Job Summary

We are looking for a flexible, hardworking, and sales-oriented Shop Floor Staff to join one of our client’steam. The ideal candidate is someone who takes initiative, respects customers and colleagues, and is eager to contribute to a positive shopping experience.

Key Responsibilities

Shop Setup & Maintenance

• Set up the shop daily and ensure it is clean, organized, and presentable.
• Handle routine cleaning duties to maintain a welcoming environment.

Customer Service & Sales

• Welcome customers warmly and assist with their needs.
• Guide customers through product selection and make recommendations.
• Actively upsell products to enhance the customer experience and increase transaction value.
• Assist customers during payment and checkout.

Post-Sale Support

• Escort customers after purchase as needed to ensure satisfaction and security.

Stock Management

• Assist with stock control, regular reviews, and inventory checks.
• Receive and verify deliveries.
• Stock organizing and arranging for cartons.